Engage and Unify Instructor-led Training

Lesson 1: Get Familiar with Unify

• 1.1 Unify Overview
• 1.2 Set Up a Unify Space

Lesson 2: Connect a Source

• 2.1 What Is a Source?
• 2.2 Website Libraries Sources
• 2.3 Mobile SDKs Sources
• 2.4 Server-side Sources
• 2.5 Cloud Apps Sources
• 2.6 HTTP Tracking API
• 2.7 Pixel Tracking API
• 2.8 Activity: Connect a Source

Lesson 3: Identity Resolution

• 3.1 Identity Graph
• 3.2 Identity Resolution Onboarding
• 3.3 Identity Resolution Settings
• 3.4 Identity Resolution Space Setup
• 3.5 Identity Resolution Use Cases 

Lesson 4: Get to Know Profiles Sync

• 4.1 Profile Sync Use Cases
• 4.2 Set Up Profiles Sync
• 4.3 Profiles Sync Sample Queries 
• 4.4 Profiles Sync Tables and Materialized Views 

Lesson 5: Reverse ETL

• 5.1 Get Started 
• 5.2 Use Reverse ETL
• 5.3 Limits 

Lesson 6: Profile API

• 6.1 Quickstart 

Lesson 7: Unify and Warehouses

• 7.1 Identify Calls for Audiences
• 7.2 Identify Calls for Computed Traits
• 7.3 Warehouse Schema for Engage Identify Calls
• 7.4 Warehouse Schema for Engage Track Calls
• 7.5 User Table
• 7.6 Sync Frequency 

Lesson 8: Get to Know Computed Traits

• 8.1 Types of Computed Traits
• 8.2 Computed Trait Conditions
• 8.3 Connect Computed Traits to a Destination
• 8.4 Access Computed Traits Using the Profiles API
• 8.5 Download a Computed Trait as a CSV
• 8.6 Activity: Build a Computed Trait 

Lesson 9: Build Audiences

• 9.1 Build an Audience
• 9.2 Connect an Audience to a Destination 
• 9.3 Real-time Compute Versus Batch 
• 9.4 Activity: Create an Audience
• 9.5 Access Audiences Using the Profiles API
• 9.6 Download an Audience as a CSV

Lesson 10: Predictions

• 10.1 Build a Prediction
• 10.2 Prediction Types
• 10.3 Work with Predictions
• 10.4 Predictions Use Cases 
• 10.5 Suggested Predictive Audiences 
• 10.6 Build a Suggested Predictive Audience
• 10.7 Types of Suggested Predictive Audiences 

Lesson 11: Get to Know Journeys 

• 11.1 Journeys Overview
• 11.2 Activity: Build a Journey
• 11.3 Send Journey Data to Destinations
• 11.4 Journey Best Practices
• 11.5 Journey Use Cases
  
  Lesson 12: Trait Activation
  
  
• 12.1 Overview
• 12.2 Set Up Trait Activation
• 12.3 Set Up Trait Enrichment with Audiences and Journeys 
• 12.4 Destination-specific Requirements for Trait Enrichment 
• 12.5 Set Up Destination Actions
• 12.6 Set Up ID Sync with Audiences and Journeys
  

Lesson 13: Use Unify/Engage Data 

• 13.1 Engage Destination Types: Event Versus List
• 13.2 What Are Payloads Like for Engage Data?
• 13.3 Additional Identifiers 
• 13.4 Multiple Identifiers of the Same Type 
• 13.5 New External Identifiers Added to a Profile
• 13.6 Rate Limits on Engage Event Destinations
• 13.7 Sync Data to a New Destination for the First Time
• 13.8 Compatible Destinations: Event and List Types 

Appendix:

• Twilio Engage Premier Onboarding and Features 
• SMS Campaigns 
• Email Campaigns
• Broadcasts
• Push Notifications  
• Create and Configure Twilio WhatsApp Services